Operations Manager Role Description
Gordon Baptist Church is an intercultural and intergenerational church, learning together what it means to live with Jesus as King. We are not afraid of doing things differently and challenging our ideas as they intersect at the cross of Christ. This connects us with our local community as we join with God in his work in the world.
We’re a growing church with an average attendance of 330 people across four Sunday gatherings (in English, Cantonese, and Mandarin), in addition to family, youth, pre-school and language-learning ministries throughout the week. We have five full-time pastors and vacancies for a Children’s Pastor and a Communications Manager (both part-time roles). Our facilities are within walking distance of Gordon Station.
Purpose and General Description
The Operations Manager is a new part-time role (2-3 days/week including Sunday mornings) with the purpose of ensuring the efficient, effective and ethical management of administrative and practical matters of the church. The Operations Manager serves in a key role supporting the ministries and work of the church, stewarding its resources and ensuring that the church complies with all relevant legal and statutory requirements. The Operations Manager reports to the Church Secretary along with some day-to-day management by the Senior Pastor, with other key relationships including the Chair of the Property, Finance and Administration Committee and the Diaconate.
Primary Duties and Responsibilities
The primary duties and responsibilities of the position include, but are not limited to:
Systems Management
- Managing IT, Office, Telecommunication & Security Equipment/Systems, including our church management software Fluro
- Co-ordinating support for IT issues and church wide applications, including systems for records and documentation
- Managing other church records and archives (e.g. membership and baptism records, privacy forms, Safe Church records). Co-ordinating or managing day to day maintenance including regular servicing of church equipment
- Managing the church calendar and internal bookings, managing external church bookings and inquiries (in consultation with the Secretary)
- Maintaining the church database and directory
- In conjunction with church staff, ministry leaders and the Diaconate, developing and implementing policies and procedures, with particular emphasis on Safe Church requirements
- Co-ordinating or managing day to day consumables
- Basic Induction or instructions in relation to church equipment and systems.
- Assisting as necessary in developing and improving administrative practices in the church.
Facilities Management
- Providing a business-hours presence at the church to answer inquiries and welcome visitors, providing direction or supervision when needed
- Overseeing the maintenance of Church property and wise stewardship of its physical resources, including managing relationships with contractors (e.g. tradespeople, cleaners)
- Managing building access and security
- Managing procurement of goods and services and the church's asset register
- Ensuring the church complies with all WHS requirements (e.g. fire safety drills, signage)
Requirements for the Role
- Committed disciple of Jesus
- Theology aligned with GBC’s mission, vision and values
- Willingness to become an active church member
- Adherence to all Safe Church, legal and insurance requirements involved in the role
- Highly developed administrative and time management skills
- Fluent in the use of relevant technology and online systems including the Microsoft suite, and our Church Management Software, Fluro.
- Strong teamwork and communication skills
- Friendly and professional presence, including capacity for discretion and privacy
- Holds a valid entitlement to work in Australia
- Holds a satisfactory National Police Check and a current Working With Children Check clearance.
Desirable skills and experience
- Qualifications or experience in a corporate, administrative or communications background
- Experience in website and/or database maintenance/development
- Multi-lingual capacity (Mandarin or Cantonese) is an advantage
Accountability
General Accountability Breaches of a staff member’s responsibilities, conduct and/or authority will be managed through the Code of Conduct for Staff and Volunteers and/or the church's Complaints Procedure.
Work Health and Safety & Regulatory Requirements All staff members are responsible for ensuring adherence to the policies of the Church, including being held accountable for their actions and omissions where it affects their own or another person’s workplace safety, or breaches any other regulatory requirement.
Professional Dialogue It is expected that all church staff undertake a regular, annual discussion of their performance.
How to Apply
Email applications to the Church Secretary, Barry Nelson, with a CV and covering letter responding to the essential requirements above.
Email: barry.nelson@gordonbaptist.org.au Mob: 0418 222 168 |