Guest Relations Coordinator / Shoalhaven
Division/Branch: Youthworks, Conference Centres
Location: Conference Centres, Shoalhaven
Job Type: Fixed - Term / Full Time (as required evening and weekend work)
Closing Date: 20th March 2026
Youthworks is seeking a Guest Relations Coordinator to join our Conference Centre team, on a 10 month fixed term contract (Maternity Leave) with the potential for further employment. Youthworks Conference Centre’s provide a place of temporary community for groups for relational and personal growth. We are intentional partners to schools, churches and like-minded community groups through networking, collaboration and facilitation of Word ministry. We are providers of outstanding venues in amazing locations and Christian hospitality. We believe our interactions with our guests and each other are opportunities to promote and proclaim the gospel.
About the role
Responsible for coordinating the elements of the day-to-day onsite details to create a seamless guest experience. This includes but is not limited to hosting guest groups, overseeing employee management, facilitating meal service, maintaining open lines of communication between stakeholders, and reviewing guest feedback.
Your responsibilities
- Manage high quality guest-centered service
- Oversee the day to day management of guest relations and housekeeping functions, across a 7 day a week operation
- Oversee the hosting of Conference Centre guest groups
You will need to demonstrate
- Experience in the hospitality / guest relations field
- Demonstrated experience in staff management
- Experience in the implementation of Industry and Safety Standards
- Excellent organizational and time management skills with the ability to multitask and to be flexible to reflect changes in priority
- Computer literacy in Microsoft Office applications
- Church-based safe ministry / safe church training programs endorsed by the National Council of Churches in Australia Safe Church Program, or willingness to obtain.
- Strong customer service focus
- Willingness to work within an Anglican organisation
What we would really like you to have
- A personal Christian faith
- Hospitality, Management, and/or Leadership qualifications
- RSA Certification
- Experience with managing budgets
- Mental Health First Aider certification
How to apply
Youthworks is committed to participating in the NSW Working with Children Check program, and successful applicants must have a valid Working with Children Check ID number for paid employment before an offer of employment can be made. Persons who are ineligible need not apply.
To Apply or find more information including the Position Description please visit our website
General enquiries can be directed to Human Resources humanresources@youthworks.net.
Only candidates with the right to work in Australia may apply for this position.
If your skills are a fit, you will be contacted by a member of our recruitment/HR team.
To note applications cannot be processed until a completed application form is submitted.
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